Effective Date: August 5, 2026
Website: Dr Sahaab
Contact Email: care@drsahaab.co
At Dr Sahaab, we strive to deliver your products as quickly and safely as possible. Please review our shipping policy below to understand how your orders are processed, shipped, and delivered.
1. Processing Time
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Order Verification: All orders are verified and dispatched within 24 to 48 hours (excluding Sundays and public holidays).
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Order Confirmation: Once your order is placed, you will receive a confirmation via email or SMS. For Cash on Delivery (COD) orders, our team may verify details via SMS or phone call before dispatch.
2. Shipping Charges & Delivery Timelines
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Shipping Charges: We offer Free Shipping on most orders across India (unless specified otherwise on special promotional items).
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Estimated Delivery Time:
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Metro Cities: 3 to 5 business days
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Rest of India: 5 to 7 business days
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Note: Delivery times are estimates and may vary slightly due to weather conditions, logistics delays, or remote delivery locations.
3. Order Tracking
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Once your order is shipped, you will receive a tracking link via email/SMS.
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You can use the tracking link or courier partner's website to monitor the live status of your shipment.
4. Cash on Delivery (COD)
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We offer Cash on Delivery (COD) services for eligible pin codes across India.
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Please ensure you provide a accurate contact number and complete delivery address with landmark details to avoid delivery failures or delays.
5. Delivery Issues & Undelivered Packages
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Failed Delivery Attempts: Our courier partners will attempt delivery up to 3 times. If you are unavailable or the address is incomplete, the package will be returned to us.
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Incorrect Address: We are not responsible for orders delivered to incorrect addresses provided by the customer during checkout. Please double-check your shipping details before placing an order.
6. Contact Us
If you have any questions, concerns, or need assistance regarding your shipment, please reach out to us at:
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Email: care@drsahaab.co