Privacy Policy

Effective Date: August 5, 2026
Website: Dr Sahaab
Contact Email: care@drsahaab.co
At Dr Sahaab, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect
When you visit or place an order on our store, we collect certain information to provide a smooth shopping experience:
  • Personal Information: Name, shipping address, billing address, phone number, and email address.
  • Order Details: Products purchased, order amounts, and payment methods selected (e.g., Cash on Delivery).
  • Device & Browsing Information: IP address, browser type, device details, and browsing behavior on our website.

2. How We Use Your Information
We use the information we collect for the following purposes:
  • Order Processing: To process, fulfill, and deliver your orders, including Cash on Delivery (COD) confirmation.
  • Customer Support: To assist you with queries, order tracking, returns, or replacements.
  • Communication: To send order updates, invoices, and promotional offers (if you opt-in).
  • Improvement: To analyze store traffic and improve user experience on our website.

3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. We only share necessary data with trusted service providers to run our operations:
  • Logistics & Courier Partners: To deliver your orders to your address.
  • Service Providers: Platform providers (e.g., Shopify) and essential app integrations necessary to operate our online store.
  • Legal Requirements: If required by law, regulation, or legal process to protect our rights and operations.

4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Cookies
Our website uses cookies to enhance your browsing experience, remember cart items, and understand how visitors interact with our site. You can choose to disable cookies through your browser settings, though some features of the store may not function properly.

6. Your Rights
You have the right to:
  • Request access to the personal data we hold about you.
  • Request correction or updating of inaccurate information.
  • Request the deletion of your personal information, subject to legal and order-fulfilment obligations.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updated versions will be posted on this page with an updated effective date.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
  • Email: care@drsahaab.co